KELLY SUBS TAKE SANTA FE BY STORM
The news of Kelly Services and its contract to take over the assignment of substitutes has taken employees of Santa Fe Public Schools by storm. The contract was signed with Kelly and then announced without the subject being aired in public. We checked with the SFPS board secretary and nothing about Kelly Services either appears on the board agenda in 2005, nor has it been spelled out in the SFPS minutes over the past few months.
Don’t conclude that there’s any impropriety associated with the Kelly contract, only that the way in which the issue was handled bypassed public discussion. If school board members approved the resolution (and it’s likely they did), it’s likely the issue was slipped in under a pile of other papers without too many people noticing.
NEA-SF president Laura Hlinak was as surprised as anyone when a reporter called and asked her for a comment for a New Mexican article published on February 25, 2005. She had no prior preparation about how to respond to the issue other than the fact that substitutes are a problem. Hlinak regularly attends school board meetings, no small accomplishment because board sessions can last for hours in any particular month. She hadn’t heard anything brewing. No rumors. Nothing.
So without the benefit of pubic discussion before the fact, a spirited discussion about Kelly Services is taking over informal channels, including this blog. The failed system of recruiting substitutes, a growing problem that Santa Fe Public Schools has for years been unable to handle, is now debated, not in front of the school board, but in the newspapers, public school employee lounges, and in homes all across Santa Fe.
Who stands to gain? Who stands to lose? How much will this cost the district? There are answers to some of these questions and not for others. One fact remains. More questions are being asked right now than there are answers available.
The miserable state of affairs relative to a lack of substitute teachers has been a sad secret within Santa Fe Public Schools for years. At any given school on any particular day, the lack of teachers causes havoc. If there’s one thing where everyone can agree, it’s that something had to be done.
Teachers paid a price when they weren’t in school and they returned to find their classroom in a shambles either because of the lack of a substitute or a sub who didn’t follow the lesson plan. Students lost, if because of the lack of a sub, they were assigned to another classroom to essentially sit in the back of a room and miss out in lessons all day.
Principals lost because problems associated with the lack of substitutes fell into their laps daily and was yet another chronic problem without a solution. Parents lost because they sent their child to school with homework and the substitute either couldn’t follow up on the lesson or didn’t understand the lesson. There are instances over the years when students simply boycotted school when their teachers were sick or out of school for some other reason.
And now underpaid overworked substitutes are about to lose control over their personal information if they sign up with Kelly. Some subs will be out of a job because they refuse to sign up with Kelly Services altogether. Some of these substitutes have had a relationship of long standing with Santa Fe Public Schools, but they’re closing the door behind them. The bottom line is that they don’t want to work for Kelly.
Who stands to gain? Kelly Services is expected to carry a satchel of money to the bank totaling at least $200,000 each year and possibly more. Santa Fe Public Schools stands to gain because district officials have turned the issue of substitutes over to Kelly and they can wash their hands of any more problems.
Over the years there have been ample opportunities to correct the situation. An ad hoc committee of substitute teachers met with the district over a several year period. The group recommended increasing sub salaries. They contributed considerable time and energy to the process; as a result, salaries increased slightly but not enough to compete with other districts and with the times.
Substitutes are not part of the NEA-Santa Fe bargaining unit, so the district has continued to sweep the matter under the rug until Lee Ann Buras, the district’s director of Human Resources, entered the scene. Buras is spearheading the current substitute effort. She was recently quoted in the Santa Fe New Mexican relative to substitutes:
“Kelly is going to be owning them as an employee. They’re going to be cutting the checks. Substitute teachers have to follow (Kelly’s) procedures.”
Buras told a New Mexican reporter that the district needs 80 substitute teachers in any given day.
The comment about ownership by Lee Ann Buras didn’t sit well with many subs who don’t like the idea that they’ll be owned by anyone, especially at the low pay of $55 a day without a college degree and $65 per day with a degree. They say that a retirement program and a health plan might sound attractive at first glance, but they are not comfortable with the other parts of Kelly ownership, such as turning over personal information.
The pay for subs in Santa Fe is lower than that of nearby school districts, yet instead of raising the pay and making subs a priority, SFPS has taken the easy road of outsourcing substitute services.
The sub program with Kelly Services at the helm goes into effect on March 28, 2005. Then it’s a wait and see game. It’s assumed that if the uproar dies down, Kelly will have its contract secure for the future. But if flames of dissent don’t die down, it’s possible the SFPS policy makers will reconsider.
Ask any building inspector how often a local town asks a builder to tear down a structure erected without a building permit. Precious few. Once Kelly has its foot in the door, it will use elephant glue to make sure the contract doesn’t budge. So it’s up to you, the sub, the teacher in the classroom, support personnel, administrators, parents, teachers, students and concerned community members to stand up and be counted.
What do you think? What are your experiences with the current sub program? How will you be impacted by Kelly Services taking over? What do you see as the advantages or disadvantages? What are your recommendations? If you look into the future five years from now, what is the crystal ball revealing about Santa Fe Public Schools?
If you are an employee of Santa Fe Public Schools, make sure you’re reading and responding to this blog, “Kelly Subs in Santa Fe” at home on your own time and at your own computer.
This blog addressing the sub issue in Santa Fe Public Schools is an experiment to collect information and allow the public to discuss issues outside the regular forum provided at school board meetings. If Santa Fe Public Schools doesn’t allow discussion at school board meetings about issues affecting everyone, then other forums must be created.
This blog is maintained and updated by volunteers committed to the democratic process in public education. We’d love to hear from you.

10 Comments:
Firstly, thank you very much for setting up this forum; I sincerely feel that a serious community dialogue is necessary regarding this matter.
In my experience as a substitute teacher it had become typical to be denigrated by the Santa Fe Public Schools (1) by the penurious pay (2) the lack of respect from some staff at the schools (e.g. the ubiquitous introductory inquiry at the schools, 'Who are you?' meaning 'Who are you subbing for?' meaning who you are doesn't matter in this place), and I was thus unsurprised that my position was being outsourced without myself ever being consulted.
Unsurprised, but outraged.
I will not work for Kelly Services under these circumstances.
Their application is egregiously invasive on numerous accounts:
(1) Why must they know the cross streets near to where I live? Are they going to investigate in what sort of neighborhood I live?
(2) Why must I pledge to proffer up my bodily fluids on demand to this corporation in the name of drug testing when this is not a requirement of my real—for all intensive purposes—employer, SFPS (I do not want to be a temporary employee for Kelly in the summer or in any other fashion)?
(3) Similarly, but more interestingly, why must I give permission for them to run a credit report on me (also not required by SFPS)? Would they be surprised that even with a second job I am forced to live off credit because of the poor pay? Do they know or care that each credit report executed raises the negative points against the investigated?
(4) Why was this application not available for me to take home and ponder (Kelly employees insisted that I leave the incomplete application with them)?
(5) Why is Kelly blatantly avoiding the rather troubling matter that they will be in violation of the Santa Fe Living Wage Ordinance by maintaining the pay scale of SFPS (which is exempt from the ordinance)?
(6) Why weren't we able to have a group discussion about these and other concerns (public questioning was quashed at the orientation I went to)?
(7) And lastly, why did all of these concerns illicit patronizing responses from Kelly employees as though such questions were puerile and impertinent?
To the students, to the community, to the teachers, to the Board of Education, to Santa Fe Public Schools, to Kelly Services: Am I not an important enough piece of the public education puzzle to be consulted about such a change before it happens? Do I, and other similarly concerned substitutes not deserve to be accommodated in this abalienation? Couldn’t Kelly make contingencies to their corporate policies to accommodate substitutes who do not want to become temporary employees of Kelly, but would rather only work for SFPS, and thus wouldn’t require mandatory acquiescence to random drug testing, corporate discretionary credit checks, et cetera (and couldn't SFPS support the substitutes in this regard)?
I feel slighted, but I am more disappointed and ashamed that substitute teachers--with whom students will invariably spend a great deal of time during the course of a school year--and consequently students, are treated so cheaply, with such disdain in my hometown.
Sam Taub
10:16 PM
I can understand why substitute teachers might not want to work for Kelly Services.
But I can't understand why Santa Fe Public Schools would want to hand over so much money to Kelly when the same amount could go to the subs themselves.
3:47 PM
I am saddened that after many years of substitute teaching in the SFPS I will no longer be available to teach. I will not substitute in SFPS until our personal connection with teachers, children and the district is reestablished. It displeases me to make this decision, however, I must do what I believe is right. I shall not become an "owned" employee of Kelly Services who offer benefits only if I work for them during the summer months.
2:18 PM
Kelly service will make aproximatley $200,000? Why not truly hire someone at a wonderful Santa Fe salary of say $50,000 to oversea it all? I bet you it would be handled beautifully without the waste, and put that other $150,000 into the schools, with a part of it given as a raise to our well and hard working subs?
2:50 PM
I am one of those degreed subs who will not sign on with Kelly. I am humiliated that there is only a $5 differential between degreed and non-degreed people. It is a slap in the face. There is no incentive for people to remain subbing year after year. How about step increases as other district employees receive. I believe your suggestion of $85 for degreed and $70 for non-degreed would allow for a larger pool of qualified people. I believe the district should not continue with Kelly Services after its initial contract expires at the end of this school year. They should work with subs for ideas to enlist more individuals from other bases rather than demeaning signs throughout the city and county.
4:46 PM
It appears that Lee Ann Buras, Director of Human Resources, is making more and more hasty, unilateral, and poorly researched decisions. We have lost some of the Administrative staff and it appears that Ms. Buras is ready and eager to fill in the void. If, in fact, she were to continue to make unilateral decisions- she could BE the District. This would certainly free up money to pay the substitutes what they deserve and to devise of system wherein they could receive benefits. We might even be able to pay the EA's and the Secretaries what they deserve. Why would the District be willing to pay for an outsourced substitute system, when the same money could be used to help the substitutes who live in our fairly small city?
It seems as though more and more of the business of the District is being decided by Ms. Buras and rubber stamped by the Superintendent. Why are issues acted upon without going through a public forum? I suggest it is because there is a lack of care and understanding about how the variuos issues surrounding the public schools have a very direct economic impact upon the people who live here.
It is a sorry state of affairs when the people who have worked for the schools for so long at such an abysmal rate of pay are basically thrown away for an outside agency which will make big profits. This is sort of the Halliburton theory of support.
This type of choosing expediency over thought and concern appears to be the wave of the future. I submit that we need to insist on a more democratic process rather than allowing decisions about our lives to be made without our knowledge.
I hope the Board will remind all the Administrators that there are processes for decision making and that we live in a time nd in a place where it is essential tht we are kind, helpful and concerned for our community and the people who live here.
11:08 AM
I am a substitute and a licensed NM teacher. I am writing anonymously, out of fear of retaliation by the entrenched "old girl/old boy" club that has run the Santa Fe School District since I got licensed over ten years ago.
I am happy with Kelly Services managing subbing. They have more personnel available than the District ever did to answer our questions and solve our problems. So their response has been faster.
I am happy that subs with HS degrees only have had a salary raise. The District didn't initiate that. Nor did NEA get that raise for those subs. Kelly did. I, too, shake my head and grimace at my $65 a day. But the District isn't going to raise the salary if Kelly loses the contract. If they were going to, they would have done it instead of hiring Kelly.
Kelly is a professional at filling temp jobs. I doubt they reached their goal of 97% sub needs filled, in just two months. But do we know how many more spots were filled than when the district was managing this directly?
As for the personal relationship with teachers, secretaries, children, and principals that another anonymous teacher bemoaned...I have found no loss in any of that. Secreatries and teachers still call me at home requeting that I come in to sub...and children still say Hi to me around town.
I hope Kelly's contract gets renewed AND the District raises our salaries. And I hope Kelly gets another contract, to fill Summer School positions as well.
10:45 AM
I have been very happy with Kelly Services. I can now schedule my days on-line, get paid weekly, my check is automatically deposited into my bank account every Weds and and I have summer work available to me as well. The local Kelly staff is friendly, helpful and professional.......no complaints from me.
12:38 PM
The Kelly staff is doing a good job. People don't seem to understand that there is more cost involved with paying, managing, providing benefits for, recruiting, scheduling, etc. a substitute teacher that JUST the daily wage. Kelly is not just "pocketing" the extra fee they are getting from the district - they are using it to improve the substitute program. What is amazing to me is that all of you are blaming Kelly for all these troubles when the district didn't do anything about them in the past. Do you really think that if the Kelly contract does not get renewed that the district is all of a sudden going to make a ton of positive changes? Quite honestly, working for Kelly and having them work for us may be the best solution at this time! Let's try to be more positive instead of being so antagonistic! It doesn't sit well and most people don't respond well to it.
8:06 AM
I personally experienced great customer service from the local Kelly Staff. My check was lost in the mail back in April and Kelly re-issued another check and Fedexed it to their office. The Kelly Manager personally delivered my new check to me while I was on assignment at Capshaw. How can you slam Kelly when they truly go above and beyond the call of duty for their employees? I have never felt so important by any of my past employers like I do with Kelly.
8:20 AM
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